Continuous innovation in the hotel industry: The development of organizational ambidexterity through human capital and organizational culture in Spanish hotels
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Título: | Continuous innovation in the hotel industry: The development of organizational ambidexterity through human capital and organizational culture in Spanish hotels |
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Autor/es: | Úbeda-García, Mercedes | Claver-Cortés, Enrique | Marco-Lajara, Bartolomé | García-Lillo, Francisco | Zaragoza Sáez, Patrocinio del Carmen |
Grupo/s de investigación o GITE: | Dirección Estratégica, Conocimiento e Innovación en una Economía Global (DECI-GLOBAL) |
Centro, Departamento o Servicio: | Universidad de Alicante. Departamento de Organización de Empresas |
Palabras clave: | Performance | High performance work system | Organizational ambidexterity | Ambidextrous organizational culture |
Área/s de conocimiento: | Organización de Empresas |
Fecha de publicación: | 2018 |
Editor: | Emerald |
Cita bibliográfica: | International Journal of Contemporary Hospitality Management. 2018, 30(12): 3609-3631. doi:10.1108/IJCHM-06-2017-0326 |
Resumen: | Purpose – The purpose of this paper is to explore whether the use of high-performance work systems (HPWSs) facilitates the development of organizational ambidexterity directly or through a mediating variable such as ambidextrous organizational culture. Design/methodology/approach – The theoretical model and the hypotheses proposed were tested using a sample of 100 Spanish hotels. The data analysis method used was the partial least squares. Findings – The results of the research confirm that HPWSs exert a direct influence on organizational ambidexterity. HPWSs shape and integrate exploitative and exploratory activities through the construction of a culture that promotes organizational diversity and shared vision, which are needed to shape a suitable context for ambidexterity. Therefore, ambidextrous organizational culture emerges as a mediating variable between HPWSs and organizational ambidexterity. Finally, the ambidexterity of hotels has a positive impact on their performance. Originality/value – The present paper presents new alternatives when undertaking research on organizational ambidexterity. More specifically, this research incorporates a mediator variable called ambidextrous organizational culture between HPWSs and organizational ambidexterity, which has not been considered before. |
URI: | http://hdl.handle.net/10045/84047 |
ISSN: | 0959-6119 (Print) | 1757-1049 (Online) |
DOI: | 10.1108/IJCHM-06-2017-0326 |
Idioma: | eng |
Tipo: | info:eu-repo/semantics/article |
Derechos: | © Emerald Publishing Limited |
Revisión científica: | si |
Versión del editor: | https://doi.org/10.1108/IJCHM-06-2017-0326 |
Aparece en las colecciones: | INV - DECI-GLOBAL - Artículos de Revistas |
Archivos en este ítem:
Archivo | Descripción | Tamaño | Formato | |
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2018_Ubeda-Garcia_etal_IJCHM_final.pdf | Versión final (acceso restringido) | 344,05 kB | Adobe PDF | Abrir Solicitar una copia |
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