Training policy and organisational performance in the Spanish hotel industry
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Title: | Training policy and organisational performance in the Spanish hotel industry |
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Authors: | Úbeda-García, Mercedes | Marco-Lajara, Bartolomé | Sabater Sempere, Vicente | García-Lillo, Francisco |
Research Group/s: | Dirección Estratégica, Conocimiento e Innovación en una Economía Global (DECI-GLOBAL) | Sistemas de Información y Recursos Humanos en las Organizaciones (SIRHO) | Planificación y Gestión Sostenible del Turismo |
Center, Department or Service: | Universidad de Alicante. Departamento de Organización de Empresas | Universidad de Alicante. Instituto Universitario de Investigaciones Turísticas |
Keywords: | Hotel industry | Hotel performance | Human resource management | Spain | Training policy |
Knowledge Area: | Organización de Empresas |
Issue Date: | 2013 |
Publisher: | Routledge |
Citation: | The International Journal of Human Resource Management. 2013, 24(15): 2851-2875. doi:10.1080/09585192.2012.750617 |
Abstract: | There is currently a general agreement about the importance of training as a tool to help companies in the development of sustainable competitive advantages based on their human resources. Staff qualification is not an option in the tourism industry; human capital training actually becomes a determining factor to be able to achieve a differential positioning within the sector. In Spain, where the tourism sector is a strategic element, it becomes essential to analyse the training policy applied by tourism enterprises with the aim of assessing its quality and effectiveness. The objective sought in this study is to identify the main factors related to training policy that have an impact on performance. The study carries out an empirical research into the effects that training practices cause on performance levels in the Spanish hotel industry using a sample of 110 hotels. |
URI: | http://hdl.handle.net/10045/40203 |
ISSN: | 0958-5192 (Print) | 1466-4399 (Online) |
DOI: | 10.1080/09585192.2012.750617 |
Language: | eng |
Type: | info:eu-repo/semantics/article |
Rights: | © 2013 Taylor & Francis |
Peer Review: | si |
Publisher version: | http://dx.doi.org/10.1080/09585192.2012.750617 |
Appears in Collections: | INV - DECI-GLOBAL - Artículos de Revistas INV - SIRHO - Artículos de Revistas INV - PGST - Artículos de Revistas |
Files in This Item:
File | Description | Size | Format | |
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2013_Ubeda_etal_IJHRM_final.pdf | Versión final (acceso restringido) | 237,23 kB | Adobe PDF | Open Request a copy |
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