Pertegal-Felices, María Luisa, Fuster-Guilló, Andrés, Rico Soliveres, María Luisa, Azorin-Lopez, Jorge, Jimeno-Morenilla, Antonio
Practical Method of Improving the Teamwork of Engineering Students Using Team Contracts to Minimize Conflict Situations
IEEE Access. 2019, 7: 65083-65092. doi:10.1109/ACCESS.2019.2916343
URI: http://hdl.handle.net/10045/92549
DOI: 10.1109/ACCESS.2019.2916343
ISSN: 2169-3536
Abstract: 
Educational models are incorporating methodologies to train students in teamwork skills in response to companies’ information technology (IT) requirements. Conflict management is the key to effective teamwork. This paper proposes a method to improve students’ organization, teamwork, and conflict management skills. This method consists of brief training on leadership and management styles, with minimal extra work, followed by the signing of team contracts that outline group rules, and promoting the assumption of responsibilities. The experimental results showed that this method reduced conflict rates, improved group communication and indirectly improved satisfaction, and responsibility and motivation in work groups. Consequently, students’ overall academic performance improved, both as a group and as individuals.
Keywords:Didactics of engineering, Team work, Conflict management, Academic performance
IEEE
info:eu-repo/semantics/article