Knowledge management in cocoa artisanal firms. The case of 'El Oro' province (Ecuador)

Abstract

In this paper, we are concerned with describing the reality of cocoa manufacturing firms from the perspective of knowledge management and its dimensions, through the perception of the managers and those responsible for the transformation process. The associations of small cocoa producers in Ecuador are dedicated to growing and marketing their product through intermediaries or directly to exporters. Processing has not been part of their business. However, some associations stand out because they are able to obtain some cocoa derivatives through artisanal production. This activity is carried out mainly by women, maintaining presence in the local markets mainly through fairs.