Relationships between quality management, innovation and performance: A literature systematic review
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http://hdl.handle.net/10045/120631
Títol: | Relationships between quality management, innovation and performance: A literature systematic review |
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Autors: | García-Fernández, Mariano | Claver-Cortés, Enrique | Tarí, Juan José |
Grups d'investigació o GITE: | Estrategia Competitiva, Diseño Organizativo, Gestión de la Calidad y Gestión Medioambiental |
Centre, Departament o Servei: | Universidad de Alicante. Departamento de Organización de Empresas |
Paraules clau: | Quality management | Incremental and radical product and process innovation | Operational performance | Financial performance | Systematic literature review |
Àrees de coneixement: | Organización de Empresas |
Data de publicació: | 23-de desembre-2021 |
Editor: | Elsevier España |
Citació bibliogràfica: | European Research on Management and Business Economics. 2022, 28(1): 100172. https://doi.org/10.1016/j.iedeen.2021.100172 |
Resum: | The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships. |
URI: | http://hdl.handle.net/10045/120631 |
ISSN: | 2444-8834 |
DOI: | 10.1016/j.iedeen.2021.100172 |
Idioma: | eng |
Tipus: | info:eu-repo/semantics/article |
Drets: | Published by Elsevier España, S.L.U. on behalf of AEDEM. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
Revisió científica: | si |
Versió de l'editor: | https://doi.org/10.1016/j.iedeen.2021.100172 |
Apareix a la col·lecció: | INV - EDOCMA - Artículos de Revistas |
Arxius per aquest ítem:
Arxiu | Descripció | Tamany | Format | |
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Garcia-Fernandez_etal_2022_EuroResManagBusinessEcon.pdf | 965,71 kB | Adobe PDF | Obrir Vista prèvia | |
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